Job Description
Attends the scheduled briefing and orientation.
Performs terminal checking before dispatch.
Handles delivery and installation of terminals/printers, and consumables with the prescribed cut-off.
Executes on-site inspection, repairs, and complex troubleshooting, pull-out, and maintenance of
terminals.
Provides on-call services during weekends and holidays.
Prepares documentation for services performed.
Assists merchants for 1st level troubleshooting.
Ensures that all Engineering Service Reports (ESRs) are duly accomplished with all the required
information.
Exerts best effort that the Quality Objectives are met; implements and/or carries out qualitY improvement activities and functions as Field Technician as may be formally and officially defined by the immediate superior or by the executive management.
Requirements
Must have at least a two-year technical course diploma
Computer literate in Windows-based applications
Has a motorcycle and driver’s license
Willing to do fieldwork
At least two years’ experience in computer-related functions
Can start immediately